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Privacy Policy

 Alish Life Saving Impex Pvt. Ltd.
Effective Date: 11/04/2026

I. Introduction

Alish Life Saving Impex Pvt. Ltd. (“Company”, “we”, “our”, or “us”) is committed to safeguarding the privacy and personal data of individuals who access or use our website (“Website”).

This Privacy Policy is issued in compliance with applicable Indian laws, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and principles under the Digital Personal Data Protection Act, 2023.

By accessing or using our Website, you agree to the terms of this Privacy Policy.

II. Scope

This Privacy Policy applies to all users of the Website and governs the collection, use, storage, disclosure, and protection of personal data shared with us.

III. Information We Collect

III.I Personal Information

  • Full name
  • Email address
  • Phone number
  • Medical History & prescriptions


III.II Sensitive Personal Data or Information (SPDI)

Only if voluntarily provided:

  • Health-related information
  • Medical conditions or treatment-related queries

Such data shall be collected strictly in accordance with applicable laws and only with explicit consent.

III.III Technical and Usage Data

  • IP address
  • Browser type and version
  • Device identifiers
  • Pages visited and interaction data
  • Cookies and tracking technologies

IV. Lawful Basis and Purpose of Processing

We process personal data only for legitimate and lawful purposes, including:

  • Responding to inquiries and providing requested information
  • Facilitating communication with healthcare professionals
  • Providing information regarding our pharmaceutical products
  • Improving website functionality and user experience
  • Ensuring compliance with legal and regulatory obligations
  • Preventing fraud, misuse, or unauthorized access

We do not process personal data for purposes incompatible with those stated above.


V. Consent

By submitting your information, you provide free, informed, specific, and unambiguous consent to the collection and processing of your data.

You may withdraw your consent at any time by contacting us. Withdrawal shall not affect the lawfulness of prior processing.

VI. Data Sharing and Disclosure

We maintain strict confidentiality of personal data.

Your information may be disclosed only under the following circumstances:

  • To comply with legal obligations, court orders, or government authorities
  • To authorized service providers bound by confidentiality obligations
  • To healthcare professionals, strictly where necessary and with consent
  • To protect the rights, property, or safety of the Company or users

We do not sell, rent, trade, or commercially exploit personal data.


VII. Cross-Border Data Transfer

If data is transferred outside India, such transfer shall be carried out in compliance with applicable laws and only where adequate data protection measures are in place.


VIII. Data Security

We implement reasonable and appropriate technical and organizational measures, including:

  • Secure servers and infrastructure
  • Access control and authentication mechanisms
  • Data encryption where applicable
  • Periodic security reviews

However, the Company shall not be liable for unauthorized access beyond its reasonable control, including cyber-attacks or force majeure events.


IX. Data Retention

Personal data shall be retained only for as long as necessary to:

  • Fulfill the purposes outlined in this Policy
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements

Upon expiry, data shall be securely deleted or anonymized.


X. User Rights

Subject to applicable law, users have the right to:

  • Access their personal data
  • Request correction or updating of inaccurate data
  • Request erasure of data
  • Withdraw consent
  • Seek grievance redressal

Requests may be submitted through the contact details below.


XI. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze Website traffic.

Users may modify browser settings to decline cookies; however, certain features of the Website may be affected.

XII. Third-Party Links

The Website may contain links to third-party websites.
We are not responsible for the privacy practices, policies, or content of such external sites.

XIII. Children’s Privacy

The Website is not intended for individuals under the age of 18.
We do not knowingly collect personal data from minors.

XIV. Limitation of Liability

To the maximum extent permitted under applicable law, the Company shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Unauthorized access to data beyond reasonable control
  • Actions of third-party service providers


XV. Updates to this Policy

We reserve the right to modify this Privacy Policy at any time.
Updates will be posted on this page with a revised effective date.

Continued use of the Website constitutes acceptance of such changes.


XVI. Grievance Officer

In accordance with applicable law, the contact details of the Grievance Officer are:
Email: alishlife@gmail.com
Address:  6th Floor, Alish Life Saving Impex Pvt. Ltd, Crystal Plaza M/S, C-601, New Link Rd, opposite Infiniti Mall, Anand Nagar, Andheri West, Mumbai, Maharashtra 400102
Phone:  098711 99062  

All grievances shall be acknowledged within a reasonable timeframe and resolved as per applicable law.


 © 2026 Alish Life Saving Impex Pvt. Ltd. All Rights Reserved. 

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